Policies


Privacy

We value your privacy! Lax Wax will never give, lease, sell or otherwise disclose your personal information. Any information you have submitted to Lax Wax will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below.


Resale or Disclosure of Information to Third Parties

Lax Wax does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.


Browser Information Collected on the Web Site

Lax Wax analyzes the web site logs to improve the value of the materials available on the web site. These web site logs are not personally identifiable, and Lax Wax makes no attempt to link them with the individuals that actually browse the site.


Privacy of our Email Lists

Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by Lax Wax. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized Lax Wax staff, including other list subscribers.


Unsubscribe Policy

We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject.


Returns and Exchanges

At Lax Wax we strive to bring you the best equipment and services available. With help with returns and exchanges, please see our policies below. If you need assistance returning your items, please email us at lacrossewax@gmail.com


 

Exchanges

Currently, exchanges cannot be made online. You can contact our customer service to do an exchange. However, the only way to exchange an item would be to send in a return request, then purchase the new item. After we have received the returned item, we will refund the original purchase.


Return an Item

If you are not satisfied with a product simply email us at lacrossewax@gmail.com and an associate will assist you with your return.

Terms & Conditions

By visiting the www.lacrossewax.com site, you accept and are bound by these terms of use. These terms may be changed at any time without notice. Lax Wax may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. This site and its contents are governed by the laws of the United States. All pricing and transactions are conducted in US dollars. The information at this site is provided "AS-IS" with no warranties whatsoever, express or implied, and use of site is at your own risk.

It is necessary that some payment information be retained in our website database for a brief period while an order is being processed. If you are uncomfortable with completing a purchase in this way, please email us at lacrossewax@gmail.com and we will be happy to take your order and payment over the phone.